I’m not even sure where to begin to be honest. it’s been one helluva day and I’m hoping to find some advice.
We sell Designer Toys. Highly sought after collectibles online. We usually sell toys on a daily basis, but every now & again we sell exclusive toys that no one else has. Today was one of those days. We knew the traffic was going to be high for the drop, but what we found was that we had the traffic PLUS this one IP address pinging our site constantly, which brought the site to its knees. I don’t know enough about this, and feel very frustrated that this has happened.
The site was down for about 90 minutes whilst the server guys at Cloudways were able to help to block this IP. In the meantime, I had to deal with angry customers trying to buy this particular toy.
I want to try understand how to avoid this in the future. Also was this a particular attack set directly to my site. Trying not to think too hard about it.
If anyone at Cloudflare can help, or anyone for that matter, it would be greatly appreciated.