Blocks the payment system

cloudflare blocks the payment system. We specified the allowed IP addresses of our payment system in the settings, but cloudflare still blocks them. What to do in this situation, please tell me? That is, when a customer wants to pay, he gets a response from our site: “The store rejected the payment: IP address Error”

Is it an external Payment Gateway Integraded System?

Have you checked, does it trigger some Firewall events?

I am sorry to hear that, but I am not familiar with this error while using Cloudflare service(s).

Kindly wait for another reply.

This does not look like Cloudflare message.

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