Blank DNS Records?

Hello Cloudflare Community,

I own serverside.best, and I use Cloudflare for most of the use cases this platform uses it for: it’s CDN & Layer 7 DDos Protection.

I was alerted to a problem a few minutes after seeing most of my sites traffic start to fall and tried accessing my site only to see an error. Now, originally this wouldn’t be an issue as I use it only for a page rule right now as we are currently redoing our entire front end infrastructure and so our customers already know there is a maintenance, but it is also used as a redirect to our discord guild.

Onto the issue, I first investigated my Cloudflare Settings, nothing was changed, account wasn’t hacked, name servers are still pointed to Cloudflare and I could still access my domain via NameCheap, but I went to multiple WhoIs sites who told me that I have zero DNS Records on my site, something Cloudflare dashboard would otherwise say otherwise.

I am not under belief my website got seized as police, a letter, or an email have been sent to me or my house.

Currently, my website is pointed to an empty Cloudflare Pages I own to allow the Page Rule to work.


This is really weird!

Not really. Your domain is suspended at the registrar. You will need to contact NameCheap.

Domain Name: SERVERSIDE.BEST
Registry Domain ID: D248905139-CNIC
Registrar WHOIS Server: whois.namecheap.com
Registrar URL: https://namecheap.com
Updated Date: 2023-04-14T13:59:51.0Z
Creation Date: 2021-09-03T03:17:57.0Z
Registry Expiry Date: 2023-09-03T23:59:59.0Z
Registrar: Namecheap
Registrar IANA ID: 1068
Domain Status: serverHold https://icann.org/epp#serverHold

https://www.icann.org/epp#serverHold

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