Hello, I’ve searched the forum and others have reported this problem a few months ago. When going into billing, and adding a credit card, the website never saves or completes adding the card after clicking submit. The submit animation just spins. I’ve tried multiple browsers, multiple credit cards.
I created a support ticket the other day about this, and after submitting the ticket, it says you will get an email to track the support ticket; no email ever came. Today, tried to add a credit card again, same result. Created another ticket, and again, no email ever arrived with tracking/confirmation of the support ticket.
Is billing + support broken for just me, or is it behaving like this for others?