Billing to Card Issue

When I try to renew my domain I always get this error. I have tried different cards as well as different providers - like American Express and Mastercard, but with the same error. Please help!

API Request Failed: POST /api/v4/zones/f067234be363a8e934fcb9ee1cd1f085/registrar/domains/ (500)

Try the usual: clear browser cache/cookies/incognito mode, or a different browser.

If all that doesn’t work, open a ticket for billing:

To contact Cloudflare Customer Support, login & go to and select get more help. If you receive an automatic response that does not help you, please reply and indicate you need more help.

Sorry, tried that and it still doesn’t work.

Hi alpesh.doshi,

Please create a ticket as recommended above so that our team can assist you with this. If you would like to reply here with the ticket ID I can escalate it internally for you.

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I’ve not be able to generate a ticket and I’ve tried also with link above.

Where did the process hang up? You clicked on “Get More Help” and nothing happened?

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