Billing link expired - No answer to my ticket

[karmadev]

What is the name of the domain?

ankaraetkinlikleri.com

What is the error message?

This link expired - To get a new link contact [email protected]

What is the issue you’re encountering

I am unable to make important changes on my account due to the

What steps have you taken to resolve the issue?

I have sent a ticket to the support 8 days ago and didn’t receive any replies.

Billing issues requre a Billing ticket with Support

01129611

In what area can we help you?

Invoice

What are the steps to reproduce the issue?

I need a new payment link to pay the unpaid invoice.

Screenshot of the error

[cloonan]

You’ll need to follow these directions here, Billing, Plans & Subscription Questions

[karmadev]

In the link you have provided it is saying “From within the invoice, click the “Pay Online” link” and “If you already have a ticket, Support will respond to you on that ticket.”

But my link is expired and support haven’t responded me for 8 days. Can you please check again and help me get a new payment link?