Holy wow, I’m having the same issue and I see so many other posts here in the community with the same issue, all seem to unresolved.
This was supposed to be my first renewal at Cloudflare and I can’t believe Billing could be down of all things.
You’ll need to follow these directions here, Billing, Plans & Subscription Questions
Did you open a ticket with Support?
Of course. It’s 01392840 and the only response so far has been a bot.
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Thank you and sorry for the issues, can you try now from incognito mode? I have also flagged your ticket for the Billing Support team.
Appreciate you flagging my case.
I have tried multiple cards (incl Paypal) and multiple browsers with fresh Cloudflare sessions and the same result.
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A post was merged into an existing topic: Cannot add payment method
I think personal accounts and small users like us are not very important to Cloudflare’s bottom line. So they don’t really seem to care. I don’t understand how such a big company can have billing issues from October of 2024 until now without resolution.
I’m moving my domain elsewhere today.
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