Billing issues, ticket open

Hi we are trying to upgrade plan from free to business plan we are getting the error
ref id:-#3176760
#3176936

Greetings,

Thank you for asking.

There seems to be an recent incident about this:

Thank you for sharing your ticket number here with us. Please do not open multiple tickets about the same issue (except you didn’t get the answer or wasn’t resolved).
In the meantime I’ve escalated your ticket.
Kindly and patiently wait for a reply.

1 Like

Hi @sumit4, our Billing team is still working in your request and others derived from our Billing system upgrade. We appreciate your patience.
Ticket 3176760 has been merged into 3176936.

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