The system mistakenly counted accumulated charges as daily, resulting in a large number of duplicate charges. After disabling the Images Transformations feature, the Images Unique Transformations are still being charged excessively.
I submitted ticket 01363073 for image transformation and ticket 01380649 for worker-paid issues, but I have not received a response for a long time. Now I’m stuck.
I don’t know how long I have to wait or if I should switch to another provider.
Billing issues requre a Billing ticket with Support
01363073 01380649
In what area can we help you?
Upgrades
What are the steps to reproduce the issue?
For upgrading worker-paid, I simply clicked ‘enable,’ and I received a 500 error.
I heard that for billing issues, I need to create a support ticket. I submitted one three weeks ago, but I haven’t received any response. I paid for the Pro plan for a few domains. Is customer support only available for the Business plan?
I’m really stuck right now and urgently need assistance
I still haven’t received any response. It’s frustrating to pay hundreds of dollars a month without any customer support. This has been the worst experience I’ve had with a provider.
However, thank you to the only one who replied to me.
For Workers & Pages, what is the name of the domain?
.
What is the error number?
.
What is the error message?
.
What is the issue or error you’re encountering
.
What steps have you taken to resolve the issue?
In November, I received a Cloudflare bill that was too high due to image transformation. I immediately disabled image transformation in all zones, but in December, I was still charged, and now I still see the unique image changes. Can anyone tell me how to ensure I don’t get charged again
