Billing Issue, need pro plan urgently

[listsy.co]

Hi there,

I’m trying to purchase your pro plan and seeing this error message “For security reasons, there is a problem with your billing profile. Contact [[email protected]] for assistance. (Code: 1292)”

I also tried to change my card from the billing page but it’s showing the same message.

I did my research and found many threads on the forum on the topic and I have already contacted the given email 14 hours back. Still, no response was received.

I need this urgently to turn on CloudWAF because my server is under attack.

It will be really helpful if someone can please help me out with this.

[AppleSlayer]

@Laurie Should be able to help you!

[domjh]

@listsy.co

have already contacted the given email 14 hours back. Still, no response was received.

Please post the ticket number from the autoresponse.

[jnperamo]

@listsy.co

I need this urgently to turn on CloudWAF because my server is under attack.

Be advised that the WAF won’t magically stop a DDoS attack.

[AppleSlayer]

@listsy.co

I need this urgently to turn on CloudWAF because my server is under attack.

Under DDoS Attack! First steps

This tutorial covers some of the steps you can try to take to protect yourself from a DDoS attack. There is a Cloudflare Support Article on this as well. Sign up for Cloudflare - Cloudflare can provide a lot of helpful tools to help you overcome a DDoS attack, even on their free plan. Make sure all your DNS records that can be are set to , anything that is will bypass most of what you set up. Lock down your server to only accept connections from the Cloudflare IPs, this s…

[listsy.co]

2369710 and 2370119

[Laurie]

Hi @listsy.co,

I have escalated your ticket to one of our billing specialists, please note that the tickets are answered by priority based on plans and when received and they are replied to as quickly as our team can.