Billing issue :I have encountered an error while upgrading from the free to pro

[experience]

What is the name of the domain?

https://byteedgelearning.com

What is the error number?

1000

What is the error message?

We weren’t able to change your plan at the moment, please try again later.

What is the issue you’re encountering

billing issue

What steps have you taken to resolve the issue?

I have encountered an error while upgrading from the free to pro plan.
showing this issue and error code is 1000

In what area can we help you?

Payment issue

What are the steps to reproduce the issue?

I have encountered an error while upgrading from the free to pro plan.

Screenshot of the error

[experience]

Dear Cloudflare Support,

I hope this message finds you well. I am writing to bring to your attention an issue I encountered while attempting to upgrade from the Free plan to the Pro plan for my account.

When I attempted to complete the upgrade, I received the following error message:

Error code 1000

I have ensured that all my payment details are correct and have tried the process multiple times, but the issue persists. As a result, I am currently unable to proceed with the upgrade.

Could you please assist me in resolving this issue as soon as possible? If any further information is needed from my end, please let me know, and I will be happy to provide it.

Thank you for your prompt attention to this matter.

[cloonan]

Can you try again from incognito mode?

If you continue to receive the error, can you create a Billing ticket to let the Billing Support team know? You can open a Billing ticket here, https://dash.cloudflare.com/?to=/:account/support