Billing is broken

General Billing
1

What is the name of the domain?

scar.co

What is the issue you’re encountering

Plans have disappeared and can’t subscribe to new plans

What steps have you taken to resolve the issue?

Tried to subscribe to new plans as old plans are no longer visible and I get nothing but errors. Have tried multiple cards - nothing seems to be working.

Billing issues requre a Billing ticket with Support

01208014

In what area can we help you?

Upgrades

What are the steps to reproduce the issue?

Try to subscribe to any plan (Cloudflare Stream, R2, Business Plan) all throw errors.

2

Greetings,

I am sorry to hear this happen.

Thank you for sharing your ticket number here with us.
I’ve escalated your case to the team.

Kindly and patiently wait for a reply.

3

I have escalated this to our Billing team. Sorry for the delay! We will get back to you via the ticket.

4

My colleagues have indicated this was resolved on your ticket. Please post another topic here if that is not the case.