Billing info not working in Dashboard

Hey, could use some help/advice. I’ve run into a pretty nasty redirection issue on one of my CNAME entries that I cannot debug further on my own. I need help from an engineer at Cloudflare. However, I cannot update my billing plan in the Dashboard (to get a plan with support) even tho I have a SuperAdministrator account. I believe this is a bug in the Dashboard but again, I can’t get support with a Free plan account so I’m kinda stuck.

Really don’t want to change providers. Is there any way to get help?

2 posts were merged into an existing topic: Need help finding a redirect