Billing info changed without our interaction

What is the name of the domain?

No domain

What is the issue you’re encountering

Our account billing info has been changed with info of another company. That happened after a domain transfer to another account. Our payment methods and billing info of another company!

What steps have you taken to resolve the issue?

Tried to contact support on november 2024. No answers at date.

Billing issues requre a Billing ticket with Support

01279577

In what area can we help you?

Invoice

Thank you for providing the case number 01279577. Currently, your case still in midst of investigation and our team will be update you through the case number.