For security reasons, there is a problem with your billing profile. Contact [email protected] for assistance. (Code: 1292)
Only received an automated response. on Ticket # #2082790
Please advise.
Make sure you reply to that bot to let them know the issue persists. This will escalate it to a helpful human like @laurie.
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I just did. Thank you!
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Hi @limefrogmedia
Your ticket has been actioned and you should have a reply from our team shortly. You can proceed with updating your payment method at this time.
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Now I am receiving this error message
Please advise
Paul
Internal Server Error (Code: 1000)
Payment Error
@limefrogmedia please reply through the ticket so that our Billing team can further assist you with this issue.
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