For security reasons, there is a problem with your billing profile. Contact [email protected] for assistance. (Code: 1292)
Only received an automated response. on Ticket #2229710
Please advise.
Sorry for the issues, I’ll escalate this post for my colleagues from the #general:billing team. I’ve added myself to your ticket and will track progress there as well.
While we wait for Support to assist on this, can you try from a different browser or an incognito window? Disable any antivirus and/or ad blocking software.
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Thanks for the answer.
We tried in different browsers and anonymous tabs, in windows, linux and macos, but the error persists.
We are having a critical impact on our environments.
I am still awaiting the resolution.
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@henriquesaab
Can I have the ticket # you have opened with our team.
Thank you.
@gloria
Ticket #2229710
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@henriquesaab
I have replied to this ticket, if you have further concerns, please let us there and we can continue to assist you there.
Thank you.
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Thank you! The problem was solved.
@henriquesaab
my pleasure !
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