Billing can not finish the domain configuration

Website, Application, Performance
1

What is the name of the domain?

‘upposter.com’, ‘sappsdev.com’

What is the error message?

could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.

What is the issue you’re encountering

could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.

2

I am sorry to hear this. I’m afraid the community can’t assist with billing issues.
Kindly, you’ll need to follow these directions here:

May I ask if you’ve tried from an Incognito mode? Let us know if you still encounter the issue.

3

Yes i try in Incognito but not work, Two weeks ago, I wrote to support, but I haven’t received any response.

4

Was it over a ticket? Do you still have the ticket numer? :thinking:

6

This topic was automatically closed after 15 days. New replies are no longer allowed.

8

Hi @appdnd.com my Billing Support colleagues indicated #01368976, #01353825 and #01373342 are closed. Sorry for the long running issues.

9

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.