Billing can not finish the domain configuration

What is the name of the domain?

upposter.com’, ‘sappsdev.com

What is the error message?

could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.

What is the issue you’re encountering

could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.

I am sorry to hear this. I’m afraid the community can’t assist with billing issues.
Kindly, you’ll need to follow these directions here:

May I ask if you’ve tried from an Incognito mode? Let us know if you still encounter the issue.

Yes i try in Incognito but not work, Two weeks ago, I wrote to support, but I haven’t received any response.

Was it over a ticket? Do you still have the ticket numer? :thinking: