In my experience, Cloudflare’s support has been highly disappointing. Since October 2024, my issue has remained unresolved, with no response to my support tickets. Each time I submit a ticket, it gets closed without explanation, forcing me to repeatedly re-explain the situation.
The issues I am facing are:
- Being charged monthly for services I already paid for under an annual plan.
- Continuously being billed for services I canceled last year.