Billed for the wrong plan


#1

Hey,
I wanted to test my website with the free plan, but when I picked it the website messed up and I was immediately charged with business 200$ without warning and for a service I did not choose.

I downgraded seconds after, but the charge is still there and support is not answering my ticket.


#2

Post your ticket #. The mods to periodic sweeps to see if tickets are still open.


#3

#1506117