Please, could you assist here?
We have 3x Websites that had been set up in 2017 using Cloudflare Pro that we are being billed for and when looking today I can see that these respective websites are using the Free Plan and NOT the pro plan.
On the respective websites when I go to change subscription I have the option to upgrade to the pro plan, but I do not want to be charged again?
I have already logged a ticket with Cloudflare Support but have not heard back from them. Request #1802988
I also need to cancel the pro plan for one website and change it to the free plan.