Billed for 4 Pro Accounts

What is the name of the domain?

What is the issue you’re encountering

Billed 4X

In what area can we help you?

Refunds

What are the steps to reproduce the issue?

I upgraded to pro and was billed for 4 Pro accounts, but only have one. How do I get a refund? No one has replied via support ticket. Thanks!

As this is a billing related issue, we are not able to provide assistance on Community.

Can you provide the support ticket number, so that we can check?

They put my ticket as solved but it’s not.

This ticket has been migrated to Salesforce. You should have received a new email regarding your new Case (500Nv00000BXYELIA5).

Did you receive that new email?

(#3325487)?