Billed 4X
Refunds
I upgraded to pro and was billed for 4 Pro accounts, but only have one. How do I get a refund? No one has replied via support ticket. Thanks!
As this is a billing related issue, we are not able to provide assistance on Community.
Can you provide the support ticket number, so that we can check?
They put my ticket as solved but it’s not.
This ticket has been migrated to Salesforce. You should have received a new email regarding your new Case (500Nv00000BXYELIA5).
Did you receive that new email?
(#3325487)?
Been billed 4 Times
00981486
Refunds
This is getting ridiculous I was charged for 4 pro plans and no one has helped in a month! Stop sending automated bs responses and just refund me.
Literally you guys just billed me 4 times then dont response no matter how I try to reach you
A post was merged into an existing topic: Getting this same garbage
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This is all BS I got billed an extra $100!!! Cloudflare is so sketch.
Cloudflare billed me an extra $100 and wont respond for 5 weeks!!!
Cloudflare billed me an extra $100 and wont respond for 5 weeks!!! Cant believe the lack of support. Not sure I have to cancel to make sure this doesn’t happen again…
Cloudflare is being a bunch of crooks, they overcharged me $100 and won’t respond to me for 5 weeks…
Haha you’re telling me, they love making the process as confusing as possible. I am just hoping they do not bill me extra again - I have been seeing that in the community. Pretty messed up, I bet I never hear back at this point.
Hello, I am sorry for the difficulties you’re having. The ticket has been escalated to the Billing Team, and they will assist you with your request. Meanwhile, your patience is highly appreciated.