I run a small startup that offers image and video hosting - and we have been using Cloudflare for over 10 years.
So here’s the issue: our customers sometimes upload thousands of images.
And Cloudflare is rate limiting these customers (error 1015), causing uploads to fail and the entire site to be unavailable for them.
Which is a serious, serious issue for us.
I added page rules to “Disable security, Cache level: Bypass, Disable Apps” to our upload API endpoints.
However, I can see in firewall events, that this same URL path and host is still rate limited.
The rule ID = worker
We use logflare to log requests, but it should be disabled by the Page Rule.
We pay for workers, so we should not be limited by requests like in the free plan.
We don’t have a custom rate limiting rule active on the upload api endpoint.
So how do we unprotect our upload API for rate limiting or increase the limit?