Not looking for pitchforks or fanged lawyers. Was just seeing if a.) anyone else had this issue and b.) if CF watches this if they have any clue why. and c.) if they are aware, are they doing anything to mitigate it.
But CF is the right place for at least part of it. You even admitted you don’t know much about Barracuda. If you did truly understand the gravity of the situation you would really understand what I am explaining and then making CF aware would result in a big action.
Remember when Google started blocking Symantec SSL certs? Guess who no longer does SSL certs? Okay, sure, Barracuda isn’t Google. But Barracuda is leaps and bounds higher up the food chain than Joe’s Sandwich Shack. I would say the company that owns Barracuda is 1/3rd of Google. But 1/3rd the weight of a big rig will still crush a human.
The lawyer thing was merely because that is how big companies operate. I’ve dealt with a lot of companies. The second millions becomes billions, they use lawyers to wipe after using the restroom. It doesn’t matter how tight the skinny jeans, liberal the world views and thicker the millennial or Gen Z beard of the CEO. You need to break a few eggs to make an omelette, just saying. Even vegans, need to pulverize soy beans in vats of caustic chemicals to make a tofu omelette.
That and a person with a day old twitter account with zero other posts does a “hashtag” or whatever will make as much difference as a 6cm snowball chucked into the sun.
So basically, I make a support ticket and you get the obligatory “Hi because of the virus, it will take weeks or months to get even a response, don’t hold your breath.” And if I hear anything back it will usually be that I don’t spend enough money with them to get support ticket responses and go away or give them more money"
I guess then that means I just not use CF for DNS. Sure I don’t mean excrement to anyone at CF. Me stopping using CF makes literally zero difference. But what about the next person, and the one after that. And the one after that? I like CF. I want to keep using them. DNS hosts that don’t stink are few and far between. Remember Bind 9 and 2048 DKIM keys? A good DNS is a bad thing to waste.