Banned notification after connecting domain to Shopify

What is the name of the domain?

bladmuziek-shop.nl

What is the error message?

Domain is banned on Cloudflare. Contact Cloudflare support.

What is the issue you’re encountering

I’m not able to connect my domain to Shopify. While trying I got this error message. I have no connection to Cloudflare with this domain that I know of.

What steps have you taken to resolve the issue?

As suggested, contacting Cloudflare about this manner through this topic.

What feature, service or problem is this related to?

I don’t know

What are the steps to reproduce the issue?

Trying to connect this domain to a Shopify store.

Screenshot of the error

The domain was using Cloudflare from 2022-09-06 to 2025-02-16…
https://securitytrails.com/domain/bladmuziek-shop.nl/history/ns

Shopify use Cloudflare so likely the domain has an unpaid historic bill to Cloudflare or some technical issue that prevents it being used on Cloudflare again at this time. You will need to raise a support ticket with Cloudflare to get help for it to be resolved.

Thank you for your reply SJR,
There is no unpaid historic bill to Cloudflare or had no technical issues before when it had DNS records set at Cloudflare before we transferd the domain DNS.
I already have looked on different sites/pages from Cloudflare on how to raise a support ticket but now answer yet.
Can you tell me where and how I can raise a support at Cloudflare with a Free account?

Go here…
https://dash.cloudflare.com/?to=/:account/support

Select Account as the ticket type.

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