What is the name of the domain?
What is the issue you’re encountering
When changing a Public Hostname in a tunnel with multiple rules sharing the same hostname, it overrides the DNS record of the tunnel, leaving the remaining rules abandoned.
What steps have you taken to resolve the issue?
Rename the DNS record back directly from the DNS management page.
What are the steps to reproduce the issue?
- Create a tunnel.
- Set up multiple Public Hostnames under the same domain (e.g.,
example..com
), for different paths:example..com /v1/users
example..com /v1/groups
example..com /v1/locations
example..com *
- Change one of the rules’ hostname (e.g.,
example..com
→example-old..com
). - After making the change, the DNS record for
example..com
is removed from the tunnel, causing all the other rules usingexample.com
to be abandoned, which is unexpected. - Bonus issue: When attempting to change the rule back (e.g.,
example-old..com
→example..com
), the DNS record forexample.com
is not restored.
This behavior is misleading and can lead to unexpected DNS issues. A more intuitive approach would be to create a new DNS record for example-old.com
without modifying example.com
, especially when example.com
is still actively in use. Additionally, DNS management should be decoupled from Public Hostname updates to prevent such unintended consequences.