Authorization Failure on Stream Page

Developers Stream
1

Good afternoon, I purchased the pro subscription for my domain. But when i click on to the stream page the following error appears:

Authorization Failure: The authentication credentials are not authorized to perform the request. Verify the credentials and try again. (Code: 10002)

On the R2 services and images pages this does not happen. How can I activate the stream service?

Thank you

2

Hi @services64 sorry for the issues. If you’re still encountering this, can you open an Account ticket with Support? I suspect they’ll ask for a HAR file in order to figure out what’s happening. You can open a ticket here, https://dash.cloudflare.com/?to=/:account/support . Once you have the ticket number please share it here for us to flag for our colleagues in Support.