Authentication failed

[dariusz.piechota]

What is the name of the domain?

info.fikolki.pl

What is the error number?

Authentication failed

What is the error message?

Authentication failed

What is the issue you’re encountering

I can’t authenticate my domain info.fikolki.pl with Mailerlite

What steps have you taken to resolve the issue?

I’m trying to authorize again with the mailerlite

What feature, service or problem is this related to?

DNS not responding/updating

What are the steps to reproduce the issue?

1. I add a DNS record

Screenshot of the error

[Laudian]

Can you show what records you’ve been asked to add?

Right now, you have both a TXT and a CNAME for info.fikolki.pl, which indicates that you’ve added something incorrectly, as you can’t have both for the same name.

info.fikolki.pl.        300     IN      TXT     "mailerlite-domain-verification=fbb1ef77dfd0ff16e018d6ef781eb60d401eb72c"

info.fikolki.pl.        300     IN      CNAME   litesrv._domainkey.mlsend.com.

[dariusz.piechota]

next files

Hi

Yes, of course. Attached is the file authorization_cloudflare — a screenshot with the records that need to be added
and three files with what is in Cloudflare (TXT1, TXT2, CNAME).

We have the main domain fikolki.pl, which has already been authorized by MailerLite. Now we want to authorize the subdomain info.fikolki.pl.
and i have “The authorization failed”

Can you assist with this issue?

Best Regards
Dariusz Piechota
IT

(attachments)

[dariusz.piechota]

and next

(attachments)

[Laudian]

@dariusz.piechota

Now we want to authorize the subdomain info.fikolki.pl.

Your screenshot from mailerlite doesn’t show this subdomain. Have you added the subdomain to them? They should offer to adds the DNS records for it automatically as well.