Authentication Errors On New R2 Tokens

Nov 4, 15:43 UTC
Resolved - We have mitigated the impact for newly created tokens. Any R2 tokens created between 2023-11-03 00:44:51 UTC and 2023-11-04 13:21:34 UTC may still experience problems. We are working to restore these tokens, but it may take some time. Please recreate or roll any tokens that you identify may not be working.

Nov 4, 15:25 UTC
Monitoring - We have mitigated the impact for newly created tokens. Any R2 tokens created between 2023-11-03 00:44:51 UTC and 2023-11-04 13:21:34 UTC may still experience problems. We are working to restore these tokens, but it may take some time. Please recreate or roll any tokens that you identify may not be working.

Nov 4, 15:23 UTC
Identified - We have mitigated the impact for newly created tokens. Any R2 tokens created between 2023-11-03 00:44:51 UTC and 2023-11-04 13:21:34 UTC may still experience problems. We are working to restore these tokens, but it may take some time. Please recreate or roll any tokens that you identify may not be working.

Nov 4, 11:57 UTC
Investigating - Customers creating new R2 tokens, or refreshing existing tokens, may experience authentication errors when using R2’s S3 API.

Existing, unedited tokens are unaffected.


This is a companion discussion topic for the original entry at https://www.cloudflarestatus.com/incidents/gx41btmhkf9m

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