Authentication error (Code: 10000) when try to access analytics

[anthonywebbs]

What is the name of the domain?

rentmyinstrument.com

What is the error number?

10000

What is the error message?

Authentication error (Code: 10000)

What is the issue you’re encountering

Not able to access analytics

What steps have you taken to resolve the issue?

I have tried logging out and in again

What are the steps to reproduce the issue?

Opened ticket: 01124232

[cloonan]

You don’t have the right permissions, you need to reach out to the superadmin and ask them to add Analytics access to your role