Authentication error (Code: 10000) on the Cloudflare Images dashboard

I cannot access Images > Transformations from the dashboard, and the dashboard keeps showing an authentication error. I tried clearing the browser cache and using another browser, but it did not work.

I was previously on the $5 plan for Images. It stopped working and kept showing an ‘Authentication error’ after I switched to the ‘Use my own storage’ plan.

I checked what’s happening in the browser’s dev tools, and then I found that the dashboard kept getting 403 for “https://dash.cloudflare.com/api/v4/accounts//settings/ut-billing” and “https://dash.cloudflare.com/api/v4/zones//settings/transformations”.

Can you try again from incognito mode?

If you keep getting the error, can you create an Account ticket and share your ticket number here? You can open an Account ticket here, https://dash.cloudflare.com/?to=/:account/support

Hi, it was related to Cloudflare Status - Image transformations configuration issues

should be resolved now

2 Likes

It works now. Thank you.

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