Authentication error (Code: 10000) on new account

I have the same issue on my account. I tried to open a support ticket, but it couldn’t authenticate to make a ticket! My account is about 5 weeks old, it has not self-resolved.

What is the name of the domain?

Authentication error (Code: 10000)

What is the error number?

10000

What is the error message?

Authentication error (Code: 10000)

What is the issue you’re encountering

I can’t do anything with me new account.

What steps have you taken to resolve the issue?

I have tried to open a support ticket, Got: Authentication error (Code: 10000)
I have tried adding a new domain, Got: Authentication error (Code: 10000)
I have tried to grant trust to myself, Got: Authentication error (Code: 10000)
Basically, all options in the left-hand pane gives that notice. I have tried cookies, browsers, different computers, and different geographical locations.

What are the steps to reproduce the issue?

Login.

Screenshot of the error

Sorry for the issues @rylandrs17 can you give it a try now? You may want to try incognito mode. I took steps to fix the issue, just not sure if they will be effective or not.

Thank you for your quick reply. Yes, it is completely fixed.

2 Likes

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.