I have the same issue on my account. I tried to open a support ticket, but it couldn’t authenticate to make a ticket! My account is about 5 weeks old, it has not self-resolved.
What is the name of the domain?
Authentication error (Code: 10000)
What is the error number?
10000
What is the error message?
Authentication error (Code: 10000)
What is the issue you’re encountering
I can’t do anything with me new account.
What steps have you taken to resolve the issue?
I have tried to open a support ticket, Got: Authentication error (Code: 10000)
I have tried adding a new domain, Got: Authentication error (Code: 10000)
I have tried to grant trust to myself, Got: Authentication error (Code: 10000)
Basically, all options in the left-hand pane gives that notice. I have tried cookies, browsers, different computers, and different geographical locations.
What are the steps to reproduce the issue?
Login.
Screenshot of the error
Sorry for the issues @rylandrs17 can you give it a try now? You may want to try incognito mode. I took steps to fix the issue, just not sure if they will be effective or not.
Thank you for your quick reply. Yes, it is completely fixed.
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