Authentication error (Code: 10000) new account help ASAP

Created a new account, I am able to login but won’t allow any actions raising Authentication error (Code: 10000) new account

I am having the same problem. Tried different browser on different computer with the same result.

It seems to impact my ability to submit tickets.

The issue is caused by three routes returning 403 Forbidden status:


Sorry for the issues @vladimir.dobias & @siddhpuradeep can you each try again from incognito mode and let me know if you still encounter this issue?

Incognito mode in Chrome seems to work.

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Thank you for the confirmation, you should be good to go on other browsers as well, lmk if not.

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