Authentication error (Code: 10000) in new account when log in

General Dashboard
1

hello, I have opened a new account and every time I am log in the “Authentication error (Code: 10000)” pop - what should I do?

3 Likes
4

Same here. Tried to open a new account and got the same errors. Changing browser (to Safari) and deleting all cookies didn’t help.

2 Likes
5

im having the same problem and changing my browser didnt help.

6

same thing happen to me, just created new account 2 hours ago and after verify the email address, the Authentication error Code 10000 pop up, clear cache, changing browser, using incognito doesn’t help

7

same problem

8

Hello, I have applied a fix to all those who replied here, please could you try again?

Sorry for the issues.

1 Like
9

Hi, I’m also trying to access and I got the same error (10000 on new account). I tried everything: Deleting cache, on 3 different computers and networks (macOS, Linux and Windows) and nothing worked. Is this something permission-based?

10

I am having the same issue. i wanted to add a billing but i can’t access anything. please any help

1 Like
11

Hi @erisa-cf could you please apply this fix also my account ? I’m experiencing same issue…

thanks!

12

@Glacial.Forge @chapimenge3 @tirreni8a I have fixed this for you, terribly sorry you are encountering this.

2 Likes
14

thank you so much @erisa-cf for your prompt intervention: awesome!

1 Like
15

awesome thanks buddy. Surely it happens to all of us @erisa-cf

1 Like
16

Thank you so much @erisa-cf, problem is solved!

1 Like
17

Team, I signed up today and have the same error for multiple hours now.
I would much appreciate if someone can address this for me, thanks.

18

@erisa-cf Experiencing the same. Please help.

19

I’m in the same situation… just registered, got both Authentication and Requires permssion errors…
How can I solve it ?

Thanks

20

I am also experiencing this-- just signed up for a new account this morning and can’t do anything due to permissions errors.

21

I’m experiencing the same … Just validated my account by e-mail but receiving “Authentication error (Code: 10000)” at the bottom of every page, and most pages I navigate to show the following error: “403 | You don’t have permission to view this page.”

22

Hey @wangmingzhiit, @jadams, @tirreni8a, @social18, @nittymdev I apologise that you have been facing issues. I have rectified your accounts.

Let us know if you need any further assistance :smiley:

1 Like
23

All good now. Thanks much for the help!