Authentication Error (10000) when add TXT

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Hello Team,

Could you please check why i cant add TXT record from Cloudflare Dashboard using my account ?
Every i click add, i will get error Authentication Error (10000)


Hi @winson.yeo,

This seems strangely like a permissions issue where you do not have access to edit DNS entries.
Are you able to open a Cloudflare Support ticket and generate a HAR file with the error occurring on the dashboard?

Please post your ticket number in this thread or someone from the Team will pick it up in the queue.

Thank you.

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hi @oshariff

Thanks for your response.
I cant open Cloudflare Support ticket due to “Your plan type grants you access to Support via our Cloudflare Community”
any idea how i can share the HAR file ?

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