Authenticate domain help

Hello. I am trying to add 4 CNAME records in our DNS management to authenticate my Shopify email.

I added the Type, Host Name, and Value exactly as Shopify lists and the authentication still fails.

Please help if anyone knows!

Hi @zach10,

Firstly, make sure those records are :grey:, not :orange:. If that’s already the case, can you share a screenshot of the instructions given and the records you have added?

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