Auth Code Invalid (IO Domain)

[user9629]

Hi,

I am trying to move my .io domain to Cloudflare. I got my Auth Code from my current registrar but when trying to start the transfer I always get “Invalid Auth Code” (red cross).

I also transferred an .org domain to Cloudflare from the same old registrar, that worked… at least that domain is in “Approve transfer at Unknown” status.

Anything more I can try?

The domains status is “OK” https://www.icann.org/resources/pages/epp-status-codes-2014-06-16-en#ok

Edited to add: There are obviously no spaces in front or following the auth code

[Neeraj_1]

Cannot transfer domain: invalid auth code

The domain is already on Cloudflare I presume, right? Double check the authorisation code with the current registrar and make sure there are no leading or trailing whitespaces. Best is to type it manually. Should that not work, open a support ticket.

[user9629]

Hi!

Thanks for your answer. I saw that topic also, but that did unfortunately not help. I checked for trailing spaces…

[Neeraj_1]

Are you trying to transfer from Namecheap ?

[user9629]

Nope, the domain is currently at “netcup.de”, a german provider. Although it seems like they use:

Registrar WHOIS Server: Domain Name Availability Checker
Registrar URL: http://www.ascio.com
Updated Date: 2021-06-24T22:25:12Z
Creation Date: 2020-06-24T04:51:57Z
Registry Expiry Date: 2022-06-24T04:51:57Z
Registrar: Ascio Technologies, Inc. Danmark - Filial af Ascio technologies, Inc. USA
Registrar IANA ID: 106
Registrar Abuse Contact Email: [email protected]
Registrar Abuse Contact Phone: +1.4165350123
Domain Status: ok EPP Status Codes | What Do They Mean, and Why Should I Know? - ICANN