Attempting to add root (@) tells me "An identical record already exists"

What is the name of the domain?

tomwatney.co.uk

What is the error message?

An identical record already exists

What is the issue you’re encountering

Attempting to add root (@) tells me “An identical record already exists”, but it is not listed within the list of all DNS records. Site fails to resolve to root.

What steps have you taken to resolve the issue?

Attempting several times over a couple of days.

What feature, service or problem is this related to?

DNS records

Screenshot of the error

@ means your domain, so the A record for tomwatney.co.uk is the identical record. You don’t need to add the record you are trying to add as it is there already.

2 Likes

Thank you for the super quick response.
It is not already there. The screenshot shows all the records and there is not one for the root. Attempting to filter or search the records, also does not reveal it.

As I said, it’s this one and it’s identical to what you are trying to enter…

2 Likes

Interesting, I had expected it to be listed as in the list of records as

Type Name Content
A @ 123.456.789.000

Because when adding a new records it states Use @ for root:

And that the record name of tomwatney.co.uk would resolve to https://tomwatney.co.uk.tomwatney.co.uk

I understand I’m wrong about how this is displayed. :slightly_smiling_face:


The follow up question is why the record:

Type Name Content
A tomwatney.co.uk 77.37.34.138

Does not resolve to 77.37.34.138, but instead a selection of Cloudflare A records (104.21.xx.xx). I cannot see where in Cloudflare this is set.

The records are proxied, so will return Cloudflare IP addresses as that’s how Cloudflare works…

If you set the records to “DNS only” then you will see your IP addresses resolved, but then requests will go direct to your origin and not through Cloudflare and no Cloudflare settings or protections will be applied to your traffic.

2 Likes

Oh yes. Thank you.
I’ll bring it with my host as to why they cannot connect to a proxied record (they can with DNS only).

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