ASN not being passed in the header anymore

HI Team,
We used to receive the X_HTTP_ASN value in the header, but few days ago we stopped receiving it and now we just received an email saying that our account was downgraded by mistake with a compensation incentive, but the problem persist, we tried to review the API documentation for fetching ASN details but no API provide the end user ASN description , can you please confirm how can we detect the True end user ASN value in the header?

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