With 3 hours until October 24th, I just received an email from Cloudflare saying “Sorry you decided to cancel your plan”. It will terminate on October 24th.
I didn’t cancel my plan. We are using the free tier, and I’ve been testing with the Gateway and cloudflareaccess.com for a few weeks getting excited about its potential use.
I went in to try renewing the subscription. Instead, it gave me an email response saying “We couldn’t complete your request”.
Why exactly is this happening? Is the free tier being taking away and if not, what can I do to get support when I’m on the ‘free’ tier?
Email response when I went into the dashboard and renewed with billing information to make sure that wasn’t the problem(even though I’m on the free tier):
Really not feeling like a valued customer, but thanks for the perky email?
And the Cloudflare Access admin page is showing that I’m still going to renew?