Apple Podcast is not pulling through my latest episodes

[ismael]

What is the name of the domain?

Where 15,000+ Educators Share What Works | BAM! Radio Network

What is the error number?

403

What is the issue you’re encountering

We have XML files hosted on our server for Apple Podcasts and Spotify however, since a month ago our latest podcast episodes are not showing up.

What steps have you taken to resolve the issue?

I started by testing the XML feed for one of our podcasts using https://www.castfeedvalidator.com which returned a 403 error. Then I paused Cloudflare and it returned 200 response and the latest podcasts started showing up on Apple Podcasts.

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Full (strict)

What are the steps to reproduce the issue?

Podbase Podcast Feed Validator

[sjr]

Check your security event log for the blocked request and use a WAF custom rule to work round it…
https://dash.cloudflare.com/?to=/:account/:zone/security/events

If the reason is due to Bot Fight Mode on a Free plan you’ll either need to use IP Access Rules to allow the request (since WAF custom rules can’t bypass Bot Fight Mode), disable Bot Fight Mode, or use a paid plan where Super Bot Fight Mode can be bypassed with WAF custom rules.