APO - WordPress plugin is undetected on Cloudflare

What is the name of the domain?

hercontent.club

What is the error message?

502

What is the issue you’re encountering

I just see a spinning wheel when trying to “Apply recomended settings” in the plugin. All setings I apply is not applied any longer after reloading the page.

What steps have you taken to resolve the issue?

I have Cloudflare pro, trying to activate APO, but I can’t. I contacted Cloudflare support 4 days ago with no response. I signed up and paid for a year just so that I can use APO.

I have done all of this, and it’s still not working:

  1. Deactivated all other plugins except Cloudflare.
  2. Used different API tokens / keys.
  3. Uninstalled, reinstalled.
  4. Updated everything to the latest version, plugins, themes, WordPress etc.
  5. Rolled back to older versions, and deactivated all other plugins again. Tried on multiple versions.
  6. I don’t have any other cache plugin installed or activated.
  7. Don’t have any origin server cache.
  8. My origin server provider cannot see any issues on my server.
  9. allowlisted all Cloudflare IP addresses on my origin server.
  10. Followed all steps in Cloudflare troubleshoot.

FIY I do see in the console log when visiting the Cloudflare plugin settings page, multiple errors like this one “/wp-admin/admin-ajax.php?action=cloudflare_proxy:1 Failed to load resource: the server responded with a status of 502 ()”

Can anyone help? Our launch date is getting closer, and I need to fix this ASAP.

Does Cloudflare not monitor their support mail even for pro subscribers?

Screenshot of the error

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