APO plugin not found on website


I am on a Cloudflare Free plan and have purchased the APO service about 7 days ago.
It still says that the plugin on my wordpress site cannot be found, even though it’s installed and configured

Message: The WordPress plugin was not detected on website.com

Is this causing issues or will APO still work?
I have WP-rocket installed as well, but disabled their Cloudflare add-on.

You may have to delete the plugin from the plugin folder and reinstall it.

Do a backup first.

The plugin is located in /wp-content/plugins/.

Please follow steps https://support.cloudflare.com/hc/en-us/articles/360049822312#h_01EEXXJ3TS1J0Z7151CSBM9BYP. If you activate APO in WordPress plugin you don’t need to do anything in Cloudflare dashboard.

Thank you Yevgen.
I have done this, also paid for the service.
But within cloudflare it still says the plugin cannot be found.

Is there a way for somebody to check why this this happens and how to fix it?

what is the domain where you have this issue?

Please have a look at: https://www.hardwarewalletonline.nl/

You should install Cloudflare – WordPress plugin | WordPress.org and login into the plugin, then the issue should be resolved.

The plugin is installed, activated and configured.
From wordpress point of view it seems to work; but when I go to cloudflare its says that the plugin cannot be found.

I have the same problem @yevgen

Please follow the steps from How to Set up Cloudflare APO for WordPress, if you still have issues please raise a ticket with Customer Support.

Based on the link you sent me I do see the right header information.
Are you able to verify that this is indeed correctly working?

  1. cf-apo-via:cache
  2. cf-cache-status:HIT
  3. cf-edge-cache:cache,platform=wordpress

However, it still says the plugin is not active.
How am I able to raise a ticket?

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