API requests from Timeweb hosting being blocked

Dear Cloudflare support,

I am hosting some websites on Timeweb and trying to make requests to the Openal API to generate text. However, every attempt results in a message that I am blocked. At the same time, making identical requests from another hosting provider (Beget) works fine without any blocks.

I contacted the OpenAI support and they assured me that I am not blocked on their end and everything should be working.

My hosting provider asked me to check with you whether the following IP addresses are blocked: 5.23.51.25 and 185.114.247.232. These are the IPs my requests to OpenAI are originating from when I experience blocks.

Could you please look into this and advise if requests from these IPs are being blocked? If yes, could the block be removed so that I can successfully connect to the Openal API for text generation?

I would really appreciate your help in resolving this blocking issue. Please let me know if any other details would be helpful.

Can you explain what you mean by “blocked” - what actual error HTTP responses are you receiving from the API?

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