API Request Failed: POST /api/v4/accounts/xxx/support/ticket/create (403)
I am receiving an error: API Request Failed: POST /api/v4/accounts/xxx/support/ticket/create (403) when I try to create a support ticket. Please help.
Can you try from incognito mode?
Thank you for your response.
We have tried using incognito mode, different browsers, and two different computers from two different countries, but unfortunately, the result remains the same.
I took some steps to correct the issue, can you try again to create a ticket and let us know if you are able?
Aside from issues creating a ticket, is there an issue that we can assist with?
The error is still the same:
API Request Failed: POST /api/v4/accounts/____/support/ticket/create (403)
What is the root issue you’re facing, it may be related to the error you are getting.
For one of our websites, we are using a Cloudflare proxy, and to our surprise, we discovered that during an open port scan, port 21 appeared in the scan report. We are curious about why this port 21 is open. Additionally, when scanning from different countries, the reports vary—sometimes it is open, and sometimes not. Could you please explain why this port might be open?
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