API Request Failed: GET /api/v4/zones... bot_management (undefined)

What is the name of the domain?

What is the error message?

API Request Failed: GET /api/v4/zones/a8580c8dc35e12aaafe41e61f753a386/bot_management (undefined)

What is the issue you’re encountering

What is the error message? API Request Failed: GET /api/v4/zones/a8580c8dc35e12aaafe41e61f753a386/bot_management (undefined) What is the issue you’re encountering I am new to Cloudflare but I am experiencing an issue with my WAF rules and Bot Fight Mode. My WAF rules were working as expected and detecting security incidents, but since this morning, they have stopped detecting any incidents. This issue persists despite having disabled Bot Fight Mode, which was previously active. Additionally, when I try to access the Bot Management page and turn Bot Fight Mode back on, I receive the following error message: API Request Failed: GET /api/v4/zones/a8580c8dc35e12aaafe41e61f753a386/bot_management (undefined) Does anyone know why this error occurs?

What is the current SSL/TLS setting?

Off

Hi @user86618,

Thank you for raising this issue.

My WAF rules were working as expected

I can see that your WAF rules have been triggered in the last 24 hours, and I can also see Security Events. Can you please double-check if you are still facing this issue?

when I try to access the Bot Management page and turn Bot Fight Mode back on, I receive the following error message: API Request Failed: GET /api/v4/zones/a8580c8dc35e12aaafe41e61f753a386/bot_management (undefined)

To further investigate this for you, we would need a HAR file.

We will create a case for you so that you can share the HAR file with us.

We will get back to you as soon as the case is created.

Hi @malmeida,

Thank you for checking up on this issue.

Yes, the Bot Fight Mode and WAF rules worked on their own two days after the issue was discovered. However, I am not sure what caused the problem. If anything else comes up or if I have similar issues in the future, I will provide you with the HAR file as requested.

Hi @user86618,

You are welcome.

I’m glad to know that you are no longer facing this issue.

Ok, in that case, I won’t open a ticket for now.

I wish you a great day.

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