API Error that is making me not able to ask for a review of the suspicion malware


My domain received have been suspected of malware, i have disabled a suspicious user’s account that was using my services to host malwares. After that i decieded to ask for a review on the dashboard, but when i click on the “Ask for review” it show an 500 Api error:

"result": null,
"success": false,
"errors": [
"code": 10003,
"message": "Error Code: 10003. Status Code: 500, Error: failed to parse response from GetRpats API. invalid character '<' looking for beginning of value"
"messages": null

So i’m not able to ask for a review and my domain is getting blocked for 4 days now …

Best Regards, Mike G.