Analytics service returned an error (Code: 1010)

bug

#1

Hi!,

m getting error in my dxsupport domain while m clicking in analytics section.
It display me this error, how i can resolve it …help thanks

Analytics service returned an error (Code: 1010) DXSupport com


#2

It looks like a temporary issue. Ref: https://www.cloudflarestatus.com/


#3

Yep. Should be temporary. You can also subscribe to be updated from that Alerts page.


#4

That same ‘temporary issue’ has been with me for the past week. Any other ideas how to get rid of it?


#5

Requires a code change on our end.


#6

I’ve been getting this all week (December 7-14). Affects all of my sites and doesn’t allow Analytics for any time period. Any ideas?

Specific error is: “Analytics service returned an error (Code: 1010)”


#7

Same problem here subscribe to update hope it gets fixed soon


#8

hey guys, had this 1010 issue for some time now and that made me to look in browser console and there I saw some ssl cert issues that involved Chrome browser. That gave me idea to try to open website in Firefox, and voila, analitics works there as expected :slight_smile:

hth, cheers


#9

Everyone should be out of the woods at this point. If you are still having issues please let me know.


#10

Why this error almost comes every month or fortnight?


#11

Did you file a ticket? Do you have a ticket number?


#12

This happens to me today as well even if the Status page doesn’t display any issues.


#13

are you still having issues?