Amount not credited back

I request to transfer domain from GoDaddy to cloudflare. After successfully completing autho. Code and communication address, I was charged for it. But, unfortunately my current registrar rejected transfer request with my knowledge and consent. I want that amount credited back to my account. It is about 5days. No one reply on [email protected].
Someone please help.

Hi @user12203,

Did you receive an autoresponse back to your email? That should have given you a ticket number (please post that here) and instructions on what to do next.

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This is the request number