What is the name of the domain?
youth-anxiety.org
What is the error message?
If you are the owner of this website, please contact your hosting provider: [email protected]
What is the issue you’re encountering
buy domain at namecheap and i connect to hawkhost, after that i want to add domain at my CF, already done pointing but domain still not responding
What feature, service or problem is this related to?
DNS not responding/updating
sjr
February 15, 2025, 7:57pm
2
It seems you have moved the nameservers away from Cloudflare…
https://cf.sjr.dev/tools/check?03d635bb53cc4f7abd24bdf68ed7a0cf#whois
If you set them back, post back if you still have a problem.
i have set back to cloudflare but still same result, i dont know how to contact cloudflare support only have this forum
sjr
February 16, 2025, 10:35am
4
Your domain is active and working through Cloudflare…
https://cf.sjr.dev/tools/check?01571781fc554b0dbc4309c2bd3fc1cc#connection-server-https
The cPanel page you are seeing is coming from your web host. Make sure you have set the correct DNS records in your Cloudflare DNS. If correct you will need to contact your web host.
i already put the correct DNS in my hosting.
i buy this domain at namecheap, and i connect to my hawkhost hosting.
after that i change NS from hawkhost to cloudflare, so i should contact hawkhost to check?
because i already ask namecheap they said no issue at their side.
sjr
February 16, 2025, 12:02pm
6
You can pause Cloudflare as here, so request go direct to your host, then contact them to ask for help.
To troubleshoot your site, you can pause Cloudflare globally. This will send traffic directly to your origin web server instead of Cloudflare's reverse proxy. Paused domains also cannot use Cloudflare services like Rules, WAF, and SSL/TLS...
Once working you can re-enable Cloudflare again.
so you mean i need to pause cloudflare and contact to hawkhost asking for help?
but once done i can re enable it again? is it right?
so you mean this issue is on my hosting?
system
Closed
March 3, 2025, 2:13pm
8
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