Thnx, i will go to sleep now.
And i hope when i wake up the connection has been fixxed.
Please note: Some hosting providers have called on their customers via Twitter to switch off Cloudflare when they have problems.
Thnx, i will go to sleep now.
And i hope when i wake up the connection has been fixxed.
Please note: Some hosting providers have called on their customers via Twitter to switch off Cloudflare when they have problems.
Same here two of my websites both on their own Dutch VPS was having problems all day. The second I turned off Cloudflare it worked like it should again. So it is temporary fixed for me but thought I should add this to add to the list
We are already hours away, which we can call almost days away and there is still no solution. We consulted with our team that if it doesnât work before 2:00 AM GMT+2, we are forced to disconnect all our websites from Cloudflare.
Update: If youâre still encountering issues, please share a Ray ID if you have it and the name of the affected zone (if youâre comfortable sharing it here, otherwise, I can have the team find it.
Update: if youâre still encountering an issue, please let support know on a ticket, https://dash.cloudflare.com/?account=support and select get more help. Please share the ticket number here. And, give Support a RayID if you have one.
it seems the problems are fixed!
All my other CF-secured sites are donât give a timeout.
However, there is no issue listed on the Cloudflare status site. And I am curious what exactly was going on.
I am happy that it has been solved, but personally it took too long before it was solved.
Seems to be working again
No change for us - still seeing intermittent issues on our sites. Real slow load times and mostly SSL Handshake failures.
Sites without Cloudflare enabled (gray cloud) are going through no issues. All sites are at the same origin host.
Error 502 Ray ID: 4e5226891c72d905 ⢠2019-06-11 08:18:05 UTC
Error 520 Ray ID: 4e52294b1f9f2c16 ⢠2019-06-11 08:19:58 UTC
Error 525 Ray ID: 4e5229c0ac122c16 ⢠2019-06-11 08:20:17 UTC
Error 525 Ray ID: 4e522e52dbfb2c16 ⢠2019-06-11 08:23:24 UTC
Error 525 Ray ID: 4e5230a818652c16 ⢠2019-06-11 08:24:59 UTC
Error 525 Ray ID: 4e5233f0fa822c16 ⢠2019-06-11 08:27:14 UTC
Weâre not experiencing any issues at the moment. Not sure if itâs fixed definitely, because the issue might pop up again like yesterday, but at the moment it looks a lot better than yesterday.
Just for the record: since yesterday 10 June 2019 I had 522 errors on my website royalenfieldclub.nl
hosted by Neostrada. They looked at my problem and forwarded me to the Cloudflare Community because it looked like it was a Cloudflare problem. Today at around 11 am Cloudflare is working again.
No explanation from Neostrada or Cloudflare.
Greetings
Updates on what is/was wrong would be appreciated.
Not forgetting to mention it on https://www.cloudflarestatus.com Nobody likes it when statuses are being faked. Thank you!
Hi everyone,
Currently, I have shared all the information I have on this, I understand the issues caused and I hope that more info will be shared soon.
Thank you for your help by reporting this issue and again, sorry.
To those still experiencing issues, can you please share details and Ray IDs with support.
Thanks for your continued updates.
Donât want to speak too soon but it does seem to be OK now, performance back to normal and no handshake errors from what I can see.
Yes, Iâll share the analysis once the team has it.
Edit: The team found an issue with a peering partner. Traffic returned from that partner path wasnât making it back to Cloudflare and resulted in the error. Weâve made routing changes and advised the partner of the issue so that they can address.
Ok thanks.
But can someone explain why it took so long to identify? Donât you monitor this at all?
Weâve lost a lot of money because of this.
Because it was not a problem on Cloudflareâs network, I doubt it would be picked up in the same way. I donât speak for Cloudflare, but I would guess that because it was a peering partner it would be them that would notice the issue rather than Cloudflare.
Suggests to me that Cloudflare probably didnât see the issue until it was reported.
Donât know for certain though.
I guess all they can do is apologise (which I believe they have), but again the issue does not appear directly to have been on Cloudflareâs infrastructure.
I believe that if you are on the Business or Enterprise packages then there is some kind of uptime guarantee and credit, but I donât know if that would apply here as it was an issue with a peering partner.
Who was the peering partner ?
Afraid I have no idea, and I donât know if CF will release that.
Still we would like to know.
If I knew, I would tell you! They may release a report with details such as this or they may not.
CC @cloonan